Get in Touch with Petstar Team
Tell us your requirements and get a response within 24 hours
Start Your Smart Pet Project
Share your requirements and we will respond within 24 hours with an initial solution and quote.
We support OEM labeling, ODM co-development, and private tooling for smart pet electronics.
Direct Contact Information
cooperate@tianyuanpet.com
Send us an email anytime
+86 13677188779
Mon-Fri from 9am to 6pm
Live Chat
Available during business hours
No. 291, Ningqiao Avenue,
Linping, Hangzhou,
Zhejiang
Factory located in China, serving global clients
Why Contact Us?
1-on-1 Service
Professional Factory
29 Years Experience
Our Location
FAQ
1. Do you support OEM and ODM services?
Yes, we provide OEM and ODM services for pet electronics. You can customize product color, logo, private label, packaging. Our R&D team supports you from concept to mass production.
2. What is your minimum order quantity (MOQ)?
Our MOQ depends on the product type and customization level. For standard products, usually MOQ is 1440pcs. For OEM/ODM projects, MOQ may vary based on development requirements. Please contact us for details.
3. What certifications do your products have?
Our products comply with international standards and certifications such as CE, FCC, RoHS, and ISO. Certification availability may vary by product. We can provide certification documents upon request.
4. How do you ensure product quality?
We implement a strict quality control system including IQC, IPQC, FQC, and OQC processes. Each product undergoes testing such as performance testing, aging tests, and safety checks before shipment.
5.What is your production lead time?
Lead time depends on order quantity and customization requirements. Typically: Sample: 7-15 days, Mass production: 35-60 days. We will provide a detailed timeline after confirming your order.
6. Do you provide samples?
Yes, samples are available for evaluation. Sample cost and shipping fees may apply.
7. Which markets do you export to?
8. Can I get your product catalog?
Yes, you can request our latest product catalog through the contact form or download it from our website.
9.How can I get a quotation?
You can contact us via our website form or email. Please provide details such as product type, quantity, and customization requirements for a faster quotation.
10.Why should I choose your company?
We offer strong OEM/ODM capabilities, advanced manufacturing, strict quality control, and extensive experience in pet electronics. We are committed to helping our partners grow their business.